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Directions Workforce Solutions

(08) 9274 8502




Payroll Services




Payroll Services

Accurate, Compliant, and On-Time

Payroll is one of the most important commitments any employer makes to its people, and at Directions Workforce Solutions, the team treat it that way. The organisation’s Payroll Services are a core operational pillar of the business, built on almost four decades of experience paying apprentices, trainees, and labour hire employees across Australia accurately and on time.

If you’re a host employer working with Directions through the Group Training services, a business using the Labour Hire offerings, or an organisation that simply needs a dependable, standalone payroll partner, Directions can meet your needs. Payroll can be engaged as an integrated part of your workforce arrangement with Directions, or as a flexible and fully independent, ancillary service.

With an error rate of just 0.01%, the Directions Payroll Team delivers a level of accuracy and reliability that gives employers and employees genuine peace of mind, pay after pay. Directions’ Payroll Services are fully compliant, up to date with the Australian Taxation Office (ATO), Fair Work, superannuation, and Award/Agreement obligations.

Much like the rest of the organisation as a whole, the Payroll Team strive to be a genuine partner, and not just a processor. The team communicates proactively with employees, reducing pay delays, disputes, and administrative headaches for clientele. In turn, the service itself seamlessly integrates into your organisation’s systems, saving you energy, time, and money.

Accurate, Compliant, and On-Time

Payroll is one of the most important commitments any employer makes to its people, and at Directions Workforce Solutions, the team treat it that way. The organisation’s Payroll Services are a core operational pillar of the business, built on almost four decades of experience paying apprentices, trainees, and labour hire employees across Australia accurately and on time.

If you’re a host employer working with Directions through the Group Training services, a business using the Labour Hire offerings, or an organisation that simply needs a dependable, standalone payroll partner, Directions can meet your needs. Payroll can be engaged as an integrated part of your workforce arrangement with Directions, or as a flexible and fully independent, ancillary service.

With an error rate of just 0.01%, the Directions Payroll Team delivers a level of accuracy and reliability that gives employers and employees genuine peace of mind, pay after pay. Directions’ Payroll Services are fully compliant, up to date with the Australian Taxation Office (ATO), Fair Work, superannuation, and Award/Agreement obligations.

Much like the rest of the organisation as a whole, the Payroll Team strive to be a genuine partner, and not just a processor. The team communicates proactively with employees, reducing pay delays, disputes, and administrative headaches for clientele. In turn, the service itself seamlessly integrates into your organisation’s systems, saving you energy, time, and money.

End-to-End Support Designed around You

PAYG Withholding and Taxation.

This refers to correct tax calculation and withholding, including tax file declarations and variations.

Superannuation Guarantee Contributions.

These are calculated, reported, and paid to employees' nominated super funds.

Statutory Payments and Reporting.

This includes Single Touch Payroll (STP), reporting to ATO, worker's comp premiums and payroll tax obligations.

End-Of-Year Processing.

This includes income statements, payment summaries, and reconciliation to ensure everyone is tax compliant.

Payslip Generation and Record-Keeping.

Compliant, itemised payslips are issued every pay cycle, with accurate record keeping requirements.

Termination and Final Pay Processing.

This refers to correct calculaton of final entitlements, including unused leave.

Leave Entitlements.

This includes accrural and tracking of annual leave, personal/carer's leave, long service leave and more.

Other Entitlements.

This refers to allowances, penalty rates, overtime, public holiday pay, and other Award or Agreement entitlements.

End-to-End Support Designed around You

PAYG Withholding and Taxation.

This refers to correct tax calculation and withholding, including tax file declarations and variations.

Superannuation Guarantee Contributions.

These are calculated, reported, and paid to employees' nominated super funds.

Statutory Payments and Reporting.

This includes Single Touch Payroll (STP), reporting to ATO, worker's comp premiums and payroll tax obligations.

End-Of-Year Processing.

This includes income statements, payment summaries, and reconciliation to ensure everyone is tax compliant.

Payslip Generation and Record-Keeping.

Compliant, itemised payslips are issued every pay cycle, with accurate record keeping requirements.

Termination and Final Pay Processing.

This refers to correct calculaton of final entitlements, including unused leave.

Leave Entitlements.

This includes accrural and tracking of annual leave, personal/carer's leave, long service leave and more.

Other Entitlements.

This refers to allowances, penalty rates, overtime, public holiday pay, and other Award or Agreement entitlements.

Communication Is Part of the Service.

Liaise With Hosts

Directions work closely with hosts when questions arise about Modern Awards, classifications, pay rates, penalty rates, overtime, allowances or other employment conditions. Where a Host is unsure, the team clarify requirements and provide information.

Pro-Active Check-Ins

Reminders are sent ahead of key deadlines (such as timesheet or leave submission cut-offs) to help employees stay on track and avoid delays to their pay. This ensures employees stay on top of important payments conducive to their lifestyle.

Direct Communication

Employees can contact the Directions Payroll Team with questions about their pay, entitlements, or leave balances and receive a timely, straightforward, and direct response. Directions is transparent in its approach, and happy to answer questions.

Clear Documentation

The Payroll Team can clarify records and provide tailored documentation or reporting to help them understand their workforce costs and obligations. This gives businesses greater visibility over their payroll and helps ensure important information is available.

Industry Guidance

Directions Payroll Staff take the time to explain entitlements and answer questions promptly, so employees understand their pay and what it’s made up of. Not every employee understands what it is that they are legally entitled to.

Support That Scales

Directions can provide a payroll solution appropriate to the size and complexity of your workforce, helping you manage payroll administration without necessarily having to build the same capability entirely in-house. The organisation wants you to succeed!

Communication Is Part of the Service.

Liaise With Hosts

Directions work closely with hosts when questions arise about Modern Awards, classifications, pay rates, penalty rates, overtime, allowances or other employment conditions. Where a Host is unsure, the team clarify requirements and provide information.

Pro-Active Check-Ins

Reminders are sent ahead of key deadlines (such as timesheet or leave submission cut-offs) to help employees stay on track and avoid delays to their pay. This ensures employees stay on top of important payments conducive to their lifestyle.

Direct Communication

Employees can contact the Directions Payroll Team with questions about their pay, entitlements, or leave balances and receive a timely, straightforward, and direct response. Directions is transparent in its approach, and happy to answer questions.

Clear Documentation

The Payroll Team can clarify records and provide tailored documentation or reporting to help them understand their workforce costs and obligations. This gives businesses greater visibility over their payroll and helps ensure important information is available.

Industry Guidance

Directions Payroll Staff take the time to explain entitlements and answer questions promptly, so employees understand their pay and what it’s made up of. Not every employee understands what it is that they are legally entitled to.

Support That Scales

Directions can provide a payroll solution appropriate to the size and complexity of your workforce, helping you manage payroll administration without necessarily having to build the same capability entirely in-house. The organisation wants you to succeed!

Frequently Asked Questions

Moving payroll to a new provider does not need to be disruptive. Directions works with each organisation to understand its existing payroll arrangements, workforce structure, employment conditions, pay cycles and administrative processes before transitioning the service.

 

The implementation process can include reviewing employee information, payroll requirements, Awards or agreements, existing systems, pay schedules and relevant reporting obligations. Directions can then establish the appropriate processes and workflows required to manage payroll on an ongoing basis.

 

The objective is to make the transition as seamless as possible while ensuring payroll information is accurately established before the first pay run. Directions can work with your existing team throughout the transition so responsibilities, deadlines and points of contact are clear from the outset.

Payroll requirements can change over time, whether through updates to taxation requirements, superannuation obligations, Awards, employment conditions or reporting requirements.

 

Keeping track of these changes can be difficult for businesses that manage payroll entirely in-house, particularly when payroll is only one of many operational responsibilities.

 

Directions monitors the requirements relevant to its payroll operations and incorporates applicable changes into its processes. This helps ensure payroll administration remains aligned with current requirements rather than relying on processes that may have been appropriate in the past but are no longer suitable.

 

For employers, this provides an additional layer of confidence that payroll is being managed with current obligations in mind.

Yes. Directions Payroll Services can be structured around the needs of the organisation.

 

Some businesses may want to outsource their entire payroll function, while others may only require assistance with particular payroll administration activities or additional capacity during periods of growth or increased workload.

 

Payroll can also be incorporated into a broader Directions workforce arrangement, such as Group Training or Labour Hire, or engaged independently as an ancillary service.

 

This flexibility means businesses can determine the level of support that makes sense for their circumstances rather than having to adopt a fixed, all-or-nothing model.

Outsourcing payroll does not mean the employer no longer has any responsibilities. Directions and the client work together to ensure the Payroll Team receives the information required to process each pay run correctly.

 

Depending on the agreed arrangement, this may include information such as new starters, changes to employment conditions, approved timesheets, leave requests, changes to employee details and other relevant payroll instructions.

 

Directions helps make this process easier by establishing clear submission processes and proactively following up where information is missing or deadlines are approaching. This creates a clear division of responsibilities while helping prevent avoidable payroll delays.

Payroll involves highly sensitive employee and business information, so confidentiality and appropriate information handling are fundamental to any payroll arrangement.

 

Directions’ payroll processes are designed around controlled access to payroll information, appropriate handling of employee records and the need to ensure information is only accessed or shared for legitimate business purposes.

 

When engaging a payroll provider, businesses should consider not only whether payroll is accurate, but also how employee information is handled throughout the payroll lifecycle. Directions incorporates confidentiality and responsible information management into its payroll operations, helping organisations protect sensitive workforce information while maintaining the information needed to administer payroll effectively.

Directions approaches payroll as a people service as well as an administrative function.

 

A conventional payroll service may primarily focus on receiving information, processing a pay run and producing payslips. Directions takes a more proactive approach, recognising that successful payroll depends on communication between the employer, employees and payroll team.

 

With almost four decades of experience supporting apprentices, trainees and labour hire employees, Directions understands the importance of getting payroll right — and of being available when something needs clarification.

 

The team follows up missing information, communicates with employees, assists with payroll queries and works to resolve issues rather than simply processing whatever information happens to arrive.

 

For employers, this means payroll becomes less of an administrative burden. For employees, it means there is a real team behind their pay who they can communicate with when they need assistance.

 

The difference is the relationship. Directions aims to become an extension of your organisation, not simply another system sitting outside it.

Directions Payroll Services is designed to operate in accordance with relevant Australian payroll, taxation and employment obligations, including requirements administered by the Australian Taxation Office (ATO) and Fair Work, as well as applicable superannuation, Award and enterprise agreement obligations.

 

This includes areas such as PAYG withholding, Single Touch Payroll reporting, superannuation contributions, leave entitlements, penalty rates, overtime, allowances and termination payments.

 

Payroll compliance can be complex because obligations can vary depending on an employee’s Award, agreement, classification, working arrangements and individual circumstances. Directions’ payroll team stays across these requirements as part of its payroll administration responsibilities, helping employers reduce the administrative burden and risk associated with managing these obligations themselves.

Frequently Asked Questions

Moving payroll to a new provider does not need to be disruptive. Directions works with each organisation to understand its existing payroll arrangements, workforce structure, employment conditions, pay cycles and administrative processes before transitioning the service.

 

The implementation process can include reviewing employee information, payroll requirements, Awards or agreements, existing systems, pay schedules and relevant reporting obligations. Directions can then establish the appropriate processes and workflows required to manage payroll on an ongoing basis.

 

The objective is to make the transition as seamless as possible while ensuring payroll information is accurately established before the first pay run. Directions can work with your existing team throughout the transition so responsibilities, deadlines and points of contact are clear from the outset.

Payroll requirements can change over time, whether through updates to taxation requirements, superannuation obligations, Awards, employment conditions or reporting requirements.

 

Keeping track of these changes can be difficult for businesses that manage payroll entirely in-house, particularly when payroll is only one of many operational responsibilities.

 

Directions monitors the requirements relevant to its payroll operations and incorporates applicable changes into its processes. This helps ensure payroll administration remains aligned with current requirements rather than relying on processes that may have been appropriate in the past but are no longer suitable.

 

For employers, this provides an additional layer of confidence that payroll is being managed with current obligations in mind.

Yes. Directions Payroll Services can be structured around the needs of the organisation.

 

Some businesses may want to outsource their entire payroll function, while others may only require assistance with particular payroll administration activities or additional capacity during periods of growth or increased workload.

 

Payroll can also be incorporated into a broader Directions workforce arrangement, such as Group Training or Labour Hire, or engaged independently as an ancillary service.

 

This flexibility means businesses can determine the level of support that makes sense for their circumstances rather than having to adopt a fixed, all-or-nothing model.

Outsourcing payroll does not mean the employer no longer has any responsibilities. Directions and the client work together to ensure the Payroll Team receives the information required to process each pay run correctly.

 

Depending on the agreed arrangement, this may include information such as new starters, changes to employment conditions, approved timesheets, leave requests, changes to employee details and other relevant payroll instructions.

 

Directions helps make this process easier by establishing clear submission processes and proactively following up where information is missing or deadlines are approaching. This creates a clear division of responsibilities while helping prevent avoidable payroll delays.

Payroll involves highly sensitive employee and business information, so confidentiality and appropriate information handling are fundamental to any payroll arrangement.

 

Directions’ payroll processes are designed around controlled access to payroll information, appropriate handling of employee records and the need to ensure information is only accessed or shared for legitimate business purposes.

 

When engaging a payroll provider, businesses should consider not only whether payroll is accurate, but also how employee information is handled throughout the payroll lifecycle. Directions incorporates confidentiality and responsible information management into its payroll operations, helping organisations protect sensitive workforce information while maintaining the information needed to administer payroll effectively.

Directions approaches payroll as a people service as well as an administrative function.

 

A conventional payroll service may primarily focus on receiving information, processing a pay run and producing payslips. Directions takes a more proactive approach, recognising that successful payroll depends on communication between the employer, employees and payroll team.

 

With almost four decades of experience supporting apprentices, trainees and labour hire employees, Directions understands the importance of getting payroll right — and of being available when something needs clarification.

 

The team follows up missing information, communicates with employees, assists with payroll queries and works to resolve issues rather than simply processing whatever information happens to arrive.

 

For employers, this means payroll becomes less of an administrative burden. For employees, it means there is a real team behind their pay who they can communicate with when they need assistance.

 

The difference is the relationship. Directions aims to become an extension of your organisation, not simply another system sitting outside it.

Directions Payroll Services is designed to operate in accordance with relevant Australian payroll, taxation and employment obligations, including requirements administered by the Australian Taxation Office (ATO) and Fair Work, as well as applicable superannuation, Award and enterprise agreement obligations.

 

This includes areas such as PAYG withholding, Single Touch Payroll reporting, superannuation contributions, leave entitlements, penalty rates, overtime, allowances and termination payments.

 

Payroll compliance can be complex because obligations can vary depending on an employee’s Award, agreement, classification, working arrangements and individual circumstances. Directions’ payroll team stays across these requirements as part of its payroll administration responsibilities, helping employers reduce the administrative burden and risk associated with managing these obligations themselves.

A Service That Works For You

If you need payroll as part of a complete Group Training solution, as part of Labour Hire, or simply want to outsource your payroll administration, Directions Workforce Solutions can provide a practical, people-focused solution.

The organisation takes care of the operational detail behind payroll so you can spend more time focusing on your business and your workforce.

Contact

A Service That Works For You

If you need payroll as part of a complete Group Training solution, as part of Labour Hire, or simply want to outsource your payroll administration, Directions Workforce Solutions can provide a practical, people-focused solution.

Contact